Jelly life Terms and Conditions — please read before using the platform

1. General Terms & Conditions

Jelly life is an online gaming platform offering casino, slots, bingo, and Sports Betting services to users in Bangladesh and internationally. These Terms and Conditions constitute a legally binding agreement between jelly life and its users.

By accessing jelly life or creating an account, you confirm that:

• You are at least 18 years old, or have reached the legal age of majority applicable in your jurisdiction.
• You are using this platform voluntarily and of your own free will.
• Online gaming is not prohibited by law in your area of residence.
• You have read and understood all of these Terms and Conditions.

2. Account Registration & Eligibility

You are required to provide accurate and truthful information when registering an account on jelly life. Accounts created with false or incorrect information may be closed at any time, and any funds held may be forfeited.

• Each individual may register only one account. Multiple accounts are strictly prohibited.
• You must provide your correct name, date of birth, address, and contact details when registering an account.
• Jelly life may request a national ID or other documents for identity verification at any time.
• Keeping your account password confidential is your responsibility. Do not share your password with anyone.
• If you suspect any unauthorized access to your account, contact jelly life support immediately.
• Accounts cannot be registered from countries or regions where online gaming is prohibited by law.

3. Deposit & Withdrawal Policy

The following rules apply to all deposits and withdrawals on jelly life. All transactions are processed through secure, encrypted channels.

• Deposits must be made using approved payment methods, including bKash, Nagad, and Rocket.
• A minimum deposit limit applies; full details are available on the Deposit page.
• Withdrawal requests are typically processed within 1–3 business days.
• Withdrawals must be made using the same payment method that was used for the deposit.
• Jelly life reserves the right to suspend transactions if money laundering or any other illegal activity is suspected.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• Withdrawals to third-party accounts are not permitted.

4. Bonuses & Promotional Offers

Jelly life offers a variety of bonuses and promotional offers. Each bonus comes with its own terms and conditions that must be followed.

• The welcome bonus is available to new members only and can be claimed once per account.
• To withdraw bonus funds, you must meet the specified wagering requirements (typically 30x–45x).
• Bonus offers have a limited validity period; any unused bonus will expire if not used within the specified timeframe.
• Multiple bonuses cannot be used at the same time unless explicitly permitted.
• Attempting to abuse or manipulate the bonus system may result in account closure.
• Jelly life reserves the right to modify or cancel any bonus offer at any time.

5. Gaming Rules

All games on jelly life are conducted fairly and transparently. Every outcome is determined impartially using RNG (Random Number Generator) technology.

• Each game has its own rules, which are displayed when the game loads.
• If a game is interrupted due to a technical error, jelly life reserves the right to void the round in question.
• Exploiting software bugs or glitches to gain an unfair advantage is strictly prohibited.
• Being logged in from multiple devices simultaneously may not be permitted.
• Match fixing or misuse of insider information in Sports Betting is strictly prohibited.
• Any complaints regarding game results must be submitted to support within 72 hours.

6. Responsible Gaming

Jelly life is firmly committed to responsible gaming. We want all our members to stay safe and in control at all times.

• Jelly life is for users aged 18 and above only.
• You can set your own deposit and wagering limits at any time.
• You may request a temporary or permanent account lock at any time.
• If you notice signs of gaming addiction, seek professional help immediately.
• Jelly life uses age verification procedures to protect minors.

7. Privacy & Data Protection

Jelly life takes your personal privacy seriously. We never sell your information to third parties.

• Your personal information is used solely for service delivery and legal compliance purposes.
• Your data is protected with SSL encryption and advanced security technology.
• Information may be disclosed in response to lawful requests from law enforcement authorities.
• You may request to view or correct your stored personal information at any time.

8. Account Closure & Restrictions

Jelly life reserves the right to suspend or terminate accounts without prior notice in the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Registering an account with false information or committing identity fraud.
• Misusing the bonus system or game software.
• Misconduct or harassment toward other members.
• Suspicion of money laundering or illegal financial activity.

Users may also request account closure at any time. Any eligible balance may be withdrawn before the account is closed.

9. Dispute Resolution & Complaints

If you have a dispute with jelly life, please contact our customer support team first. We take all complaints seriously and address them with the utmost care.

• An initial response will be provided within 5 business days of submitting a complaint.
• Complex matters will be resolved within 30 days wherever possible.
• If a resolution cannot be reached through internal processes, the matter will be referred to a neutral third party for settlement.
• In the event of a dispute over game results, server logs will be treated as the definitive evidence.

10. Policy on Changes to Terms

Jelly life reserves the right to update these Terms and Conditions at any time. Members will be notified in advance of any significant changes via email or through the platform.

• Continued use of the platform after an update constitutes acceptance of the revised terms.
• The latest version of the Terms & Conditions will always be available on this page.
• The date of any change will be noted at the top of the page.